Refund Policy

Refund Policy
You may apply for a refund of the product price under the following circumstances.

• If the products never arrived-

You may apply for a refund after 30 days has elapsed from the estimated delivery date

• Damaged on arrival

           Please send a photo

• Faulty manufacturing or broken after use

Please send a photo

• Changed your mind
• Wrong product

Initial steps to initiate a refund.

You have 7 days from the arrival date to apply for a refund except if the product never arrived- see above. Apply here ian@mightymountsdownunder.com.au use the subject Refund Application and your order number.

• We will reply with the return address where you are required to return the products in the original packaging at your cost.
• The refund processing time is 2 days of Mighty Mounts Downunder receiving the products back.
• The refund will be processed back into your nominated bank account.
• The refund amount could take 3-5 days to hit your bank account.
• You are responsible for the safe return of products for a refund, you should have a tracking code for your own protection when you return the goods.

If you have any questions contact Mighty Mounts Downunder via email above.